👕 Frequently Asked Questions
🚚 Shipping
When will I receive my order?
Orders ship within 4–7 business days. Once shipped:
- 3–4 business days in transit
Where do you ship from?
We fulfill orders through a network of fulfillment centers, ensuring fast and reliable delivery.
How much is shipping?
Shipping rates are calculated by weight at checkout. You'll see the final total before you pay.
Do you ship internationally?
No, we do not ship worldwide.
My order hasn't arrived. What should I do?
Before contacting us, please:
- Check your shipping confirmation for address errors
- Ask your local post office
- Check with neighbors
If still missing, contact us at info@pickleballswagshop.com with your order number. We'll help you out!
♻️ Returns & Refunds
Do you accept returns?
We do not accept physical returns, but we back every order with a 100% Money-Back Guarantee.
What if my item is damaged or incorrect?
No worries! If your item is damaged, the wrong size, or incorrect, we'll send a replacement at no cost. Email us within 30 days with your order number and a photo of the item.
How do refunds work?
If you're not satisfied, let us know. We'll issue a hassle-free refund or replacement under our 30-Day Money-Back Guarantee — no need to ship anything back.
🧼 Product Care
How should I wash my shirt?
- Machine wash cold with similar colors
- Do not bleach
- Tumble dry low or air dry to prevent shrinkage. These are "pre-shrunk" to handle normal washing, in cool temperatures, but high temperatures will shrink them past their designed intent.
How are the designs printed?
The ink is printed directly into the fabric — no thick vinyl or plastic feel. It's not screen printed, and there are no vinyl graphics.
What kind of shirts do you use?
We print on a soft, semi-fitted, ring-spun cotton tee perfect for comfort and quality printing.
❓ Still Have Questions?
Have a question not covered here?
We're here to help! Shoot us a message anytime at info@pickleballswagshop.com and we'll get back to you as soon as possible.